2020 Monitoring Uptime for Government Services
Phase 2 Status
- Final review and edits for Phase 2 No Report.
- Posted report to 10x Flexion for team review.
- Scheduled project close-out.
- Project close-out 7/23
- Completed CIO and Federal Web Council CoP survey response data analysis and report.
- The team drafted the final Phase 2 No Report.
- Final review and edits for Phase 2 No Report.
- Post report to 10x Flexion for team review.
- Schedule and complete project close-out.
- Incorporate Federal Web Council CoP survey response data into our research.
- Continued solidifying research and drafting Phase 2 Report.
- Work toward project close-out by completing Phase 2 Final Report.
- Received GSA-distribution approval of Federal Web Council CoP survey.
- Alycia Yozzi distributed the CIO CoP survey on 5/20 and sent a reminder out this week. We received 0 responses. Survey closes on 5/28.
- Continued solidifying research and drafting Phase 2 Report.
- Incorporate Federal Web Council CoP survey response data into our research.
- Work toward project close-out by solidifying final research and writing Phase 2 Final Report.
- Received GSA-distribution approval of CIO CoP survey.
- Alerted Alycia Yozzi that survey is ready for distribution.
- Received approval to distribute a survey to the Federal Web Council from Rachel Flagg.
- Submitted Federal Web Council survey to GSA and received feedback.
- Continued solidifying research and drafting Phase 2 Report.
- Revise Federal Web Council per GSA guidelines and submit for approval to distribute
- Work with Rachel Flagg to distribute Federal Web Council survey.
- Send out CIO survey for one month - dependent on when Alycia responds to email and Slack messages.
- Collect survey data and analyze it.
- Continue solidifying research and writing Phase 2 Report
- Interviewed SME at CDC.
- Interviewed with Halo Network member Alizia Yozzi
- Interviewed with Cameron Dixon at CISA
- Revised survey based on GSA review and resubmitted for review.
- Began solidifying research and drafting Phase 2 Report.
- Wait for GSA approval of CIO CoP survey.
- Send out survey for one month.
- Continue solidifying research and writing Phase 2 Report.
- Submit survey for GSA review
- Researched ways to sell the idea and make it a reality
- Researched CISA programs to see if there is a monitoring component to it
- Schedule interview with Fred Dixon at CDC.
- Schedule interview with Halo Network member Alizia Yozzi
- Schedule interview with Cameron Dixon at CISA
- Revise survey based on GSA review
- Hope for GSA CIO CoP approval before our next check-in
- Finished programming Qualtrics survey
- Researched ways to sell the idea and make it a reality
- Started draft of "No" report in case we hit an immovable wall
- Reach out to CDC contact
- Schedule interview with Halo Network member Alizia Yozzi
- Submit survey for GSA review
- Interview "new" product owner candidates
- Hope for GSA CIO CoP approval before our next check-in
- Submit survey for GSA review
- Interview "new" product owner candidates
- Research ways to sell the idea and make it a reality
- USA.gov meeting - got a no go as a home for the dashboard
- Phase 3 Pitch Deck on hold
- Set-up CIO survey in Qualtrics
- Started new research to find more potential product owners
- Reach out to CDC contact
- Schedule interview with Halo Network member Alizia Yozzi
- Finish programming Qualtrics survey
- Submit survey for GSA review
- Hope to share survey with CIO CoP before our next check-in
- Interview "new" product owner candidates
- Research ways to sell the idea and make it a reality
- Start draft of "No" report in case we hit an immovable wall
- Prototyping in Grafana and Prometheus.
- Aidan Feldman interview.
- Reached out to USA.gov, no response yet from Leilani.
- Started project Roadmap.
- Drafted survey for CIO newsletter (verifying procedures and policy for surveys before moving ahead).
- USGS interview. Potential pilot agency.
- Start Phase 3 Pitch Deck.
- Share survey with CIOs newsletter for review.
- Follow-up with USA.gov for possible dashboard home.
- Login.gov interview
- Started use cases and personas
- Interview with CIO of CISCA
- Scheduled interview with USGS
- Researched https://www.gov.uk/performance
- Researched open source tooling
- Researched monitoring methodologies
- Interview with HHS
- Scheduled interview with Site Scanner
- Research business models
- Prototype UI
- Research API access for SaaS for public use
- Met with pitch author to discuss 2 different SSA.gov outages not detected by SSA monitoring
- Created product benchmarking
- Searched for more SME leads on LinkedIn & TTS Slack which resulted in login.gov interview scheduled
- Talked to VA Director of application monitoring - potential sponsor
- Working on Meritalk FITARA dashboard team interview scheduling
- Setup a trial Uptime Monitoring on Pingdom for the top 8 .gov sites according to DAP
- Identified new use case - IT being able to more quickly identify responsible agency on an outage
- Leaning towards a maybe
- Login.gov interview
- Working to find more SMEs
- Keep monitoring Pingdom and analyzing data for outages
- Start business model
- Start prototyping a dashboard
- Schedule Meritalk interview
- Interviewed CTO of VA
- Arranged interview with Product Manager at Performance.gov
- FITARA, who's using it, attempted to contact
- Researched ITDashboard.gov, some of their reports align with monitoring goals
- Reviewing new OMB Memoranda to see if there is an alignment with this project; Current view is to reduce reporting requirements and focus on key metrics
- Get SME from SBA
- Contact folks from ITDashboard.gov and research their metrics
- Reach out to the CIO council
- Survey to strategic listserv(s)
- Get financials and data around existing monitoring solutions
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